We strongly recommend you buy travel insurance. We don’t sell it ourselves and we don’t recommend any specific provider — every traveller has different priorities, and the right policy for you depends on your trip and your circumstances.
When to Buy
Buy insurance the same day you pay any money toward your trip, including the deposit. All deposits are non-refundable for client cancellation. If you need to cancel for a covered reason, your insurer is the one who refunds you — see our Terms and Conditions.
Things Worth Checking with Your Insurer
- Does the policy cover small ship cruises in foreign domestic waters? (Croatian cruises sail in Croatian waters, not international waters.)
- Are you covered for medical care and evacuation if you’re injured at sea? Croatian islands have limited medical facilities — major hospitals are on the mainland.
- Are you covered if your flight is delayed and you miss your cruise? Operators charge 100% cancellation for no-shows, even if it wasn’t your fault.
- Are you covered if your travel companion has to cancel or return home early?
- If you’ve booked a private yacht or gulet charter, is private charter specifically covered? It usually needs a specialist policy.
- Are you covered if the cruise or tour operator goes into administration?
Credit Card Travel Insurance
Credit card travel insurance often has narrow conditions — you may need to pay for the entire trip on the card, have a return ticket booked, or fall within specific activity limits. Read the PDS carefully and call the insurer to confirm cover before you rely on it.
About Us
We’ve been booking Croatia holidays from Australia since 2007. We act as your booking agent — your contract is between you and the operator. Once we pay the operator on your behalf, those funds leave our control, which is why proper travel insurance matters: it covers you for anything that happens after that point.
Registered with IATA under the Travel Industry Designator Service. TIDS Code: 9684-6385.
Questions?
Call or WhatsApp +61 2 9212 1507, or email [email protected].